Avoid returns caused by imperfect fitMulti-channel vendors actually give away unique cost-effective opportunities, through non-use of existing customer data related to size & fit. Although previous order information for target group-specific offers is used (e.g. age or garment style), the fit-related data simply stagnates. Human Solutions uses the available ordering history as base data for a new process. Optimal size allocation takes place based on recurring orders in the Call Center or Eshop. The great advantage here is that in contrast to static sizes tables, subjective wearer comfort of the individual customer is addressed. Implementation takes place within the existing IT environment thanks to a customizable data service.
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