Software solution for intelligent size determination in mail order trade, online shop and corporate fashion

The reasons for returns caused by size & fit problems are multifaceted –

• Differing and/or outmoded tables of sizes for private brands and externally-manufactured products create size & fit inconsistencies.
• Individual customer wear preferences are not taken into consideration when recommending sizes.
• The „Look and Feel“ of the shipped products does not match up to the ideas and expectations, the customer had when he or she ordered the items.
• Current customer feedback on returns is non-specific and cannot be used for systematic size & fit improvements.

The number of returns caused by size & fit problems can only be reduced if the customer orders the right size.

The solution? XFIT FASHION!

With XFIT FASHION, you can now deliver ordered items in the correct standard sizes to every customer - without body dimensions, scanning and independent of the various manufacturers‘ size tables.

Your advantages - fewer returns and a higher level of customer satisfaction.

The basics:

XFIT FASHION recommends appropriate garment sizes for the customer, takes into account customer feedback on any returns and uses this information for improving future recommendations. Recommendations are based on:

• knowledge of the items of clothing which fit in the past
• knowledge of the size & fit behavior of one particular product in comparison to that of other products

Effective reduction of returns in the mail order trade

Your advantages - a sustained drop in the returned sales rate in the mail order trade with XFIT FASHION:

• for all apparel products, irrespective of the sizes systems used by suppliers of private brands and externally-manufactured products.
• no time and cost-intensive, prior integration process needed for the apparel products
• based on the existing order data of individual customers
• logistics costs taken into account during size assessments
• can be used for all sales channels, from call center and online shop to stationary trade
• no dimension data of the customer, no prior body scanning, no manual measurement
• can be integrated in available processes and company-internal DP infrastructures

The reasons for high process costs are –

• the expensive trying-on of garments, which creates high costs for size & fit collections and personnel
• continuously re-occurring try-on procedures for new employees and/or product changes involved in the outfitting of a company‘s personnel
• high additional costs with contingency stock planning caused by imprecise sizing allocations
• Loss of time and additional costs caused by manual acquisition of order data on site

Thanks to accurate determination of sizes for individual employees and optimal logistics management on the customer‘s premises, service quality and efficiency in corporate fashion projects can now be decisively improved.

The solution? XFIT FASHION!

XFIT FASHION determines the correct sizes for individual employees and makes size requirement projections for entire outfitting procedures. XFIT FASHION also supports electronic order process chains.

The basics:

To determine sizes, XFIT FASHION uses the existing order data of the company‘s customers and individual employees - the system then determines the correct sizes for new employees and products, based on this data. Size recommendation is completely independent of the clothing tables and sizes systems of various manufacturers and suppliers.

Order determination takes place electronically on the customer‘s premises. The order data is electronically transmitted to company headquarters. Thanks to the flexibility gained through networking with the company-internal DP infrastructure, XFIT FASHION can be used as a stand-alone solution for field service organizations.

Reduction in processing costs for corporate fashion

Your advantages - minimization of cost and time requirements thanks to more efficient order processing in the company customer sector of corporate fashion

• Acceleration of the entire process, from first customer contact to delivery of the finished apparel.
• More exact costs estimation for bid invitations thanks to the prior forecasting of size allocations
• Reduction of the effort involved in introducing new items of clothing to existing customers and minimization of size & fit collections for new customers
• Relieves field sales representatives of the effort involved in time-consuming try-on procedures and complicated administrative tasks
• No body scanner or manual measuring procedures
• Gains ground on the competition thanks to more cost-efficient and faster order processing for corporate fashion suppliers and their customers